All purchases made through Ensoulee, including subscriptions and in-app purchases, are final. We do not offer returns or refunds on any digital goods or services once a purchase has been completed.

Subscriptions renew automatically until canceled. You may cancel your subscription at any time through your app store account settings (Google Play or Apple App Store). Cancellation will stop future renewals, but will not result in a refund for the current billing period. You will continue to have access to paid features until the end of the billing period you already paid for.

One-time in-app purchases are non-refundable once the associated content or feature has been delivered to your account.

Refund requests may still be subject to the policies of the platform through which you made your purchase (Google Play or Apple App Store). Please consult their respective support channels for any refund requests that fall under their policies.

We understand this policy may cause difficulty in some situations. If you believe your circumstances warrant special consideration, or if you are experiencing any issues with a purchase, please reach out to us at support@ensoulee.com and we will do our best to help.

We reserve the right to modify this return policy at any time. Continued use of the service constitutes acceptance of any modified policy. Last Updated: April 22, 2026.